Analyzing Messages

Essay by KCBSPBUniversity, Bachelor'sA, April 2010

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ANALYZING MESSAGES � PAGE �1� ANALYZINGMESSAGES � PAGE �6�

INSTRUCTIONS:

Select three business-related messages you have sent or received.

Include these messages in your paper.

Analyze these messages using the communication process. The analysis should include the following:

Descriptions of the purpose, sender, receiver, message, environment, technology, noise, and feedback

Explanations of whether the message and technology were appropriate given the environment and purpose

Respond to one of these messages. Use direct, effective writing techniques.

Explain how the content, media, and technology of the feedback are appropriate for the purpose and audience.

Compose a 1,050- to 1,400-word paper that includes your messages, analyses, response, and rationale.

Analyzing Messages

Composing, sending, and receiving productive, developed messages require a high level of awareness by the sender and receiver. Senders should be well-versed in the varying tones he or she may portray in reference to the point attempting to be made and receivers should remain open to feedback and maintain the ability to delineate between negative and positive messages.

"No communication skill is more critical to the manager than the ability to frame an issue effectively. How someone frames an issue influences how others see it and focuses their attention on particular aspects of it. Framing is the essence of targeting a communication to a specific audience" (Raffoni, 2009, p. 3).

A message is a form of communication in which the sender's thoughts, opinions, or instructions are articulated to the receiver(s). The receiver(s), when the message is in correct composition, should be able to comprehend the intentions and act in accordance. "Messages generally take one or more of three forms: to inform, to persuade, or to take action" (Roebuck, 2006, p. 10). Messages of an informative nature distribute educational or explanatory data. Messages of persuasion endeavor to alter the receiver's thoughts, opinions,