Approach in Problem Solving

Essay by wax717University, Master's September 2006

download word file, 5 pages 4.3

Assignment Question

Give a brief about your organization, or any organization that you have experience at and then think about one problem that is facing the organization (the problem has to be related to information systems). Based on the 5-step approach in problem solving learned in the module, develop a detailed report.


I would like to thank Mr.Yousif Shareef, Seef Properties Operations Manager, and Mr. Jalil Janahi for the valuable information which contribute in writing this paper, also I would like to thank Mr.Hussain Al Awami for the great examples and ideas that will continue to have an important impact on my thoughts.

Table of Content



Analyzing the Job, and employees...........2

Car Park employees Induction Program.........3

Designing and Conducting the Training program..........4




Mozn Property Management and Development organization is developing a new project, Multi Story Car Park building. Mozn HR department is challenged to develop a proper training program for new employees who are going to function on the ticket tracking system at the multi story car park building.

The following training steps were suggested

1- Identify the skills, abilities, and performance needed to perform the job

2- Design the training method

3- Test the training program for any deficiencies.

4- Get employees on the training program

5- Provide feedback and assist the training program

The paper will discuss the implementation of the above five training steps in Mozn organization and It will demonstrate a long term training program which could be utilized by Mozn HR department.

Training is a very important element in any organization. A proper training program develops employee's skills, abilities, performance, and commitments to the organization. There are different types of training programs Informal Training, Job Instructional Training, Apprenticeship Training, Simulated Training and On the Job Training. In...