The purpose of this paper is to explain how the supply chain differs between business-to-consumer e-commerce as compared to business to business e-commerce. Additionally, present broad coverage of the e-commerce supply chain trends that have been shaping business-to-business and business-to-consumer e-commerce over the past few years.
Many organizations use strategic alliances, partnerships, and long-term contracts to create relationships with other companies in the supply chains for the products that they manufacture or sell. When companies integrate their supply management and logistics activities across multiple participants in a particular product's supply chain, the job of managing that integration is called supply chain management (Electronic Commerce: The Second Wave pg 228). The ultimate goal of supply chain management is to achieve a higher-quality or lower-cost product at the end of the chain.
The Internet has enabled a whole new dimension of supply chain integration - an interactive, two-way mode of communication called supply chain collaboration.
Because many organizations have invested heavily in older technologies, such as Electronic Data Interchange (EDI), that still provide significant value, it is also important to be able to continue to use these proven systems alongside the new ones. New business to business e-commerce technologies understands that no organization can afford to abandon functioning technology. Intelligently combining these two technologies types in a blended computing environment to effectively manage the supply chain is desired.
Technologies, and especially the technologies of the Internet and the Web, can be very effective communications enhancers. Software that uses the Internet can help all members of the supply chain review past performance, monitor current performance, and predict when and how much of certain products need to be produced.
Internet and e-commerce capabilities enable organizations to effectively manage the details of their own internal processes and the processes of other members of their...