Business Communication Trends Paper

Essay by axlianoCollege, UndergraduateA, May 2010

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Running head: Business Communication Trends Paper

Business Communication Trends Paper

University of Phoenix


Professor PJ Rosch

March 22, 2010


Business Communication Trends Paper

Communication is an important skill in which organizations depend on it. Locker and Kienzler (2008) mentioned that business use communication "to plan product and services; hire, train, and motivate employees; coordinate manufacturing and delivery; persuade customers to buy; and bill customers for the sale." Business communication is important for the success of any business. Business and administrative communication are affect by10 trends that. Those trends are: technology changes, focus on quality and customers' needs, entrepreneurship, teamwork, diversity, globalization and outsourcing, legal and ethical concerns, balancing work and family, job flexibility, and rapid rate change (Locker & Kienzler, 2008).

Business Communication roles in day-to-day activities

Business communication is a priority on my daily activities at work. I work in constants projects to improve the storage locations in the warehouse.

Every time I make changes I have to communicate those changes to managers and employees. Managers need to know the changes to ensure employees are following the new setups that will allow them to be more efficient. Employees need the information to work more efficiently. The information is given verbally and written. A standard operation procedure (SOP) is written down explaining steps-by-steps procedure on how to complete the job. The SOP will be use for retraining and new hires.

Help to manage the daily work activities

Business communication helps me to manage daily work activities. I have a schedule written down that allow me to communicate with supervisors from the different shifts to ensure the area I will be working on is not block or use for other employees. Furthermore, this schedule allows me to update employees and managers...