Business Communication Trends Paper

Essay by sanjeetk76University, Bachelor'sB, February 2011

download word file, 4 pages 0.0

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Business Communication Trends Paper

Sanjeet K. Singh

COM/285

June 1, 2010

Lynda Sohl

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Business Communication Trends Paper

Introduction

Life is changing faster than can be imagined. Technology is changing the way one lives and works every day. Offices are going paperless and 'green' and the distances are getting lesser with each passing second. Time zone differences do not stand in the way of being productive in any work environment. Cultures are coming together and people of varied color, creed and race are part of one large workforce.

In this environment, communicating in an efficient, yet proper manner following business etiquette becomes extremely vital. In the past, business communication was about sending memos, writing business letters and so on. With technological changes, modern business communication is much more than that.

In the present era, workforces interact via Emails, Teleconferencing, Videoconferencing, text messaging. It becomes imperative for everyone to know how to communicate with their peers in the industry they work in, to follow current standards of business communication.

Email Usage in Business Communication

Now with Emails replacing all paper memos, minutes of meetings and all other official communication, it is essential that the senders know how to follow the trends and adhere to principles at the same time. Email communication format and content both should be carefully examined before hitting the send button. Keeping in mind the cross cultures and chain of command addressing the recipients must be carefully chosen. Recipients should be greeted with politeness and dependent upon the organization culture, formally or informally. The tone should be polite, empathetic, and not neutral or indifferent, that may be perceived, as offensive in many cultures. The Email...