Business Writing Portfolio � PAGE \* MERGEFORMAT �2�
Business Writing Portfolio
University of Phoenix
COM 285
Rhonda Cottingham
October 25, 2009
Part I
Identify the target audience Store managers Store employees Retail customers and the public
Identify the communication types that will be used Store managers: A business memo Store employees: An e-mail Retail customers and the public: A business letter
Identify the appropriate communication styles for each audience Store managers: Formal style Store employees: Persuasive style Retail customers and the public: the spin
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ABC Clothiers |
Memo
To: All Store Managers
From: Theresa Butler, Public Relations Manager, ABC Clothiers
Date: 5/23/2010
Re: Change in Hours of Operation
In an effort to combat increasing gas prices and as a way to reduce store overhead, please be aware that there will be a change in store operating hours effective immediately.
The store will now be open from 9 am to 8 pm Monday through Saturday.
We have decided that the store will not be open for business on Sundays. Store managers will now be required to work four 10 hour days per week. This will ensure that managers are still receiving their normal 40 hour work weeks as well as give them an additional day to spend with family and friends. We will also require that part-time employees consolidate their work weeks into one, two or three day work weeks depending on what their schedule is.
Currently, there will be no store closings; and we do not foresee any new store openings in the immediate future. It is expected that the new hours of store operation will reduce fuel cost for the employees.
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Store Employees (e-mail) Send as: Theresa Butler, Public Relationship Manager To: All Store Employees Subject: Improvement in Hours of Operation Effective immediately, we will begin operating...