Capable Manager (Open University) TMA2 (Part 1)

Essay by WobblyA-, May 2004

download word file, 7 pages 5.0

Question

Discuss two members of your company / business unit reference to the theories of motivation discussed in book 3

MOTIVATION WITHIN THE COMPUTER CO SERVICES SMALL BUSINESS UNIT

INTRODUCTION

The following report details my observation of two members of the Computer Co Services Small Business Unit (SBU) team with reference to the theories of motivation discussed in book 3. The report concludes with recommendations aimed at improving motivation of the staff members in question.

1. INTRODUCTION OF TEAM MEMBERS

Both team members will be referred to by their first names only:

Marc Consultant with three years service within the company. He has a Master's Degree in statistics, a programming qualification and a Microsoft Engineer Certification.

Greg Junior Manager with 13 years service within the company. His previous job description was Technical Consultant within the UNIX environment.

2. MARC - MOTIVATIONAL INFLUENCES

Marc's primary function to date has been to provide desktop and server services to various clients.

I have always found him to be a hard worker, requiring very little supervision, but lacking in self-confidence. He has never complained about the work he is doing, although I believe it is not particularly challenging considering his abilities.

Although Marc is single and fairly well paid, he has various expenses that do not leave him with much money at the end of each month. Until starting this course I had assumed that money was Marc's prime motivating factor, but upon looking deeper I have revised this opinion.

· Rational Economic Model

I think that 50% of Marc's motivation is money, but this is largely due to his present financial circumstances. To be fair, he works very hard to rectify the situation, and I am of the opinion that his prime source of motivation will soon change as he emerges from...