IntroductionRobert Mann, who is the new recruiter for ABC Inc., is facing a dilemma. In approximately 15 days (June 15th) the new hires who Robert recruited for Carol Anderson, the Operations Supervisor, are scheduled to attend orientation. Robert believed that everything was ready, but that was not the case. Robert will analyze the situation in order to obtain the best solution to complete the task at hand.
BackgroundThe human resources department is the backbone of an organization. "Human Resources Management (HRM) is the strategic management of the employees, who individually and collectively contribute to the achievement of the strategic objectives of the organization" (Pomoni, 2009).
The human resources department at ABC Inc. is not properly organized. The department does not have all the necessary forms and the training manuals are missing pages. Robert is faced with the challenge of fulfilling the hiring needs for the company; a challenge which appears to be simple, but turns out to be complex.
When Robert began the recruiting process he had a plan. The plan was to recruit the employees, ensure that all the new hire prerequisites were completed and schedule the new hire orientation. After Memorial Day, approximately 15 days before the scheduled orientation, Robert realized that the prerequisites had not been met. Carol is expecting the new hires to begin in July; therefore, Robert must solve all the issues in order to be able to conduct the orientation on the scheduled day.
Key ProblemsABC Inc.'s ProblemsABC Inc. faces various problems. One of the problems, which appears to be the main one, is the lack of organization; however, that is not the case. The key problem in the company is lack of communication. The other problems that exist are lack of training and lack of direction.