Club IT Part I Ã¯Â¿Â½ PAGE \* MERGEFORMAT Ã¯Â¿Â½1Ã¯Â¿Â½
Club IT Part I
February 17, 2010
Professor Charles Hoyle
University of Phoenix
Club IT is a state of the art entertainment facility catering to individuals seeking good food, dancing and value based entertainment. The proprietors have a mission statement that purport just that "We, Ruben and Lisa, offer you live music, DJ's, dance space and refreshments that suit your lifestyle. You are our friends, and we seek to build a community that meets regularly at Club IT." My goal is to integrate technological systems into their model to assist management in gaining a competitive advantage.
I interviewed many of the staff at Club IT. I determined that staff members were concerned with how patrons gained access to the clubs entertainment venue with a cash cover charge collected at the front door. Club IT has a Point of Sale system for the bar and restaurant portions of the business.
My recommendation to management will be to install and integrate this system at the entrance. This will not only deter theft, it will also give management a head count electronically every night. This information can be used to determine trends for entertainment or entertainers booked to perform.
During my interview many staff members complained that the back entrance was used by all employees along with vendors. This was confirmed by management; additionally management felt that time sheets were not being annotated correctly. I recommended that the current security system include a card reader be installed on both sides of the rear entrance. This reader then can be either tied into the payroll system or read manually for accurate start and end times for employees. Though this system is tied into the security system a database would be created to document employee...