RINGKASAN Coack K: A Matter of the Heart
By David Donovan Tampubolon
1. Lesson learnt from the case that can be applied in my company
ï· I want to be a leader-and leadership is ongoing, adjustable,
flexible, and dynamic. As such, leaders have to maintain a certain
amount of discretion.
ï· Apply discipline by investing heavily in drills and skills with my
team: learning, developing, prototyping, evaluating and
ï· "Discipline is doing what you are supposed to do in the best
possible manner at the time you are supposed to do it,"
ï· Personal approach to establish instant trust from all members &
make it as a real family. Spend more time for getting inside a
member's head and helping him get to where all we need to be as
ï· Always believe on them and say they are great.
2. How to become a trusted role model coach
ï· Friendly and Adaptive
ï· Open to New Ideas
ï· Trust Employees to Do Their Job
ï· Value Work-Life Balance of Employees Life Balance of Employees
3. How to lead low performing team into high performing team
ï· Understand what motivates each of them
ï· Helping them to handle problems for themselves
ï· Helping them to understand what they need to change in order to
attain their and our professional goals