Buying a car, buying a house, budget cuts, salary increases, and installment payments, are all examples of negotiations that take place in people's daily lives. Negotiations take place with family, friends, coworkers, and sales clerks. Negotiations are discussions that are about to happen, are in the process of happening, or have happened in the past and produced consequences for the future (Lewicki, Saunders, & Barry, 2006). The following paper will analyze the roles of communication and personality in negotiations. In addition, this paper will analyze how communication and personality contribute to or detract from negotiations. Lastly, this paper will describe an example of a negotiation situation the author experienced.
Negotiations DefinedNegotiations are examples of problems, issues, and dynamics. Negotiations occur for several reasons (1) "to agree on how to share or divide a limited resource, such as land, or property, or time (2) to create something new that either party could do on his or her own, or (3) to resolve a problem or dispute between parties" (Lewicki, Saunders, & Barry, 2006, p.
Verbal and Nonverbal CommunicationThe goal of negotiations is to send a message to the other side to influence his or her decision-making. Having effective communication skills and being able to read peoples personalities and traits is an effective tool in negotiations. Verbal and nonverbal communication techniques are used to send negotiations messages. Misunderstandings and discrepancies happen easily in communication because everyone has different personalities. Verbal negotiating occurs at two levels, the pragmatic level, and logical level. Both levels are communication messages, which are sent to the other party. When negotiating, negotiators need to be aware of pragmatic and logical messages in order to avoid potential issues for miscommunication. Nonverbal communications are just an important as verbal.
Nonverbal communications are forms of communication that are not...