Communication in an organization

Essay by fatimahacostaUniversity, Bachelor's September 2014

download word file, 3 pages 0.0

Downloaded 2 times

Acosta 1

Employee empowerment utilizes a participatory management style that involves a huge amount of employee input in order to be effective. When a business desires to create a progressive work environment that is centered through exceptional customer service, high trust, operational quality, cooperative teamwork and creative problem solving, then the management team must begin to comprehend, invest in, and be responsive to the needs of the group that corresponds to the organization's most prized assets, the employees. The gain on such minimal investments will appear in the form of higher levels of employee enthusiasm, innovation, production, and dedication that will shift the organization forward with greater profitability. A fundamental Management precept is that employees must be involved and empowered.

Employee involvement implies that every single employee is considered as a unique human being and that each employee is included in serving the organization in order for it to meet its goals.

Each employee's effort is solicited and appreciated by his/her managing administration.

Employees and managing

The employees oblige the organizations to address three crucial topics; communication, involvement and development. In reality, the three topics can be utilized as a measure of an organization's development in the employment relationship and involvement. Many individuals fail to differentiate communication systems with involvement. Involvement, though, goes beyond than just the exchange of information. It is the steady, but essential, delegation of management to persons nearest to the process itself. High performance work systems, Cell-based manufacture, self-managed teams, autonomous work groups, are all cases of real involvement.

Acosta 2

Employee involvement and empowerment methods target at improving accountability, increasing authority, and creating careers that are challenging and fascinating to employees, based on their capabilities and the demands of an organization.

Firms are deciding to empower people because it makes good business sense.

Employees, on self-directed work crews, execute all the duties previously performed by managers. Worldwide, companies are seeking for the best approach to the demands for higher quality, the stress of incrementing global competition, the need to be more efficient and productive, and the results of rapid change. Successful companies deem that the only way to compete is through employees who complete the tasks that manufacture a product or service:

• are in the best spot to guarantee and enhance its quality

• are best able to reduce expenditures by removing waste during the course of the process

• are in the best position to fasten up their processes by decreasing cycle times

It is a well-known fact that institutions which are truly successful in delivering exceptional member service have several traits in common, one of which is employee empowerment.

They advertise the fact that the employee empowerment philosophy allows their employees several important capabilities, including the ability to respond intelligently and independently to customer needs, and make critical decisions on-the-spot.

Acosta 3

Training Employee to Accept Responsibility

Empowerment also comes through a company's enthusiasm to empower. Managers quickly realize that most people lack the abilities or experience they require in order to take responsibility, make decisions, and work confidently. People have to be trained in their new roles, given opportunities to flourish, and encouraged. The shift will be quicker for some than for others; a small number of them will never reach their standards.

Giving Rewards and Recognition

Instead of yearly operation analyses, employees should be participating in frequent dialogue conferences with their supervisors. The meetings should focus on conjoining employee events to the corporation's outcomes. Employee involvements to an organization's quality and operating goals should be honored in a host of recognition programs.

Whether a company is in the hospitality industry, a government agency in the public sector or any other type of organization, when seeking openings to improve operational performance, there is no one who knows best about the operations in an organization than the employees of the organization. All employees truly correspond to an organization's most prized asset, and therefore, are as well its most significant customers. Any business that ignores, or is non-responsive to the demands of its most central clienteles has "pulled the plug on its own life support system". In this sense, employee involvement and empowerment can be pertained to all firms and civic organizations as well.

Acosta 4

Psychological empowerment

Psychological empowerment refers to a set of psychological circumstances that are necessary for individuals to experience a sense of control in relation to their labor rather than just focusing on exercises that share power with employees at all ranks. The psychological perception focuses on how employees experience their occupation. This viewpoint refers to empowerment as the personal beliefs that employees have about their responsibility in relation to the organization.

Empowerment allows employees the added opportunity to build on their current skill set. The fact is, truly empowered employees have more self-confidence, are more creative and innovative, understand the strategic course of the business and are capable to perform upon this strategy, which, in turn, is equally favorable to both the employee and the organization for which they work

http://www.cutimes.com/2012/02/15/the-benefits-of-employee-empowerment

http://www.urenio.org/tools/en/employee_involvement.pdf