John Stephen Camilleri
3 Hayfield Drive, Hazlemere, Buckinghamshire HP15 7SZ
Educated to GCSE O Level, six subjects
Fluent in English, Italian, Conversational French, Spanish
Aviation and the Travel Industry, music, current affairs, fitness and sports.
1982 --1986 - English Language Tutor to Business Executives in Italy at the Westminster Institute, Milan,
1982 - 1986 - Part Time Fitness Instructor, American Contourella Family Fitness Centre in Milan and Novara.
1987-1988 - Traffic Officer, Air India, Heathrow Airport
1988-1990 - Customer Services Agent, British Midland, Heathrow
April 1990 - present American Airlines:-
April 1990 - Dec 1990 - Passenger Services / Security Agent, Victoria
Dec 1990 - Sep 1992 - Security Supervisor, Malpensa Airport, Milan
Sept 1992 - July 1994 - Passenger Services Agent, Miami Airport, USA
Aug 1994 - Sept 1996 - Reservations Sales Agent, Hounslow, Middlesex
Oct 1996 - Dec 1998 - Passenger Services Agent, Heathrow Airport
Jan 1998 - Dec 2004 - Flight Operations Agent, Heathrow Airport
Jan 2005 - present - Flight Operations Duty Manager, Heathrow
Skill set and achievements
Sales - Two years' experience selling American Airlines flights and services.
Met targets and provided outstanding customer service in this very demanding and competitive service industry. While working in the Fitness Centre, I was responsible for introducing new clients to the centre, renewing memberships and formulating individual fitness programs for clients.
Communications - I have excellent communication skills and am able to develop effective relationships with clients, colleagues and outside organizations and agencies. I have worked abroad and gained considerable knowledge of varied work practices and have learnt different ways of communicating with people of all nationalities. As Operations Duty Manager, I am responsible for providing...