DIFFERENT FORMS OF COMMUNICATIONI

tHE IMPORTANCE OF STUDYING NON VERBAL COMMUNICATION

REASONS FOR STUDYING NON VERBAL COMMUNICATION

? We make important judgements and decisions with nonverbal communication

? We can learn about the affective and emotional states of other people through nonverbal behaviors

? Many first impressions are formed through nonverbal cues

? Nonverbal communication has value in human interaction because much of out nonverbal actions are not easily controlled consciously

? Nonverbal communication has a strong link to culture

DEFINITIONS OF NON VERBAL COMMUNICATION

Includes all stimuli in a communicative setting generated by the individual and the individual's use of the environment. Stimuli must have potential message value for sender and receiver. Includes intentional and unintentional nonverbal messages.

? NONVERBAL CODES (facial expression, personal space, eye contact, use of time, conversational silence)

? CULTURAL SPACES

COMPARING NON VERBAL AND VERBAL COMMUNICATION

? SYMBOLIC MEANING

? OPERATES AT SUBCONSCIOUS LEVEL

? LEARNED BEHAVIOR

? COORDINATING

NONVERBALS AND VERBALS

Nonverbal behaviors can reinforce, substitute, or contradict verbal behaviors.

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We generally believe that people have less control over their nonverbal behavior and so we perceive nonverbals as indicating the real message.

FUNCTION OF NON VERBAL COMMUNICATION - RELATIONAL MESSAGES

? REPETITION

? COMPLIMENTS / EMPHASIS (adds to what was said verbally)

? SUBSTITUTES / REPLACEMENTS (for what an individual was going to say)

? REGULATES AND MANAGES (the communication event)

? CONTRADICTION (nonverbal actions can send opposite signals)

ILLUSTRATORS: DIRECTLY TIED TO SPEECH AND THAT ARE USED TO DESCRIBE, REINFORCE, OR SUPPLEMENT WHAT IS SAID VERBALLY

REGULATORS: USED TO INFLUENCE OR CONTROL OTHER'S BEHAVIORS (HEAD NODDING , EYE CONTACT)

AFFECT DISPLAYS: BODILY AND FACIAL EXPRESSIONS THAT CONVEY OUR FEELINGS AND EMOTIONS. SMILING, LAUGHING, CRYING

ADAPTORS: BODY MOVEMENTS THAT USUALLY OCCUR WHEN WE ARE IN ANXIOUS SATURATIONS, UNCONSCIOUS (FINGERNAIL BITING, HAIR TWIRLING, EXCESSIVE BLINKING

WHAT NONVERBAL BEHAVIOR...