The Internet was introduced to the world not too long ago. However, since it's introduction, it has since grown at an amazing rate. People now source the Internet for information, research, and recently, even shopping. Faster modem speeds have caused more people to rely on the Internet as information can be found at an amazing speed. In today's business world, it has now become essential for a company to have Internet access. There are very few businesses today that do not have their own websites and e-mail address from which the public can contact them. Below is an analysis of how the Internet has changed communications for organisations.
In the past, communications within organisations were mostly done either by the word of mouth or by writing memos. By word of mouth, when people wanted to communicate with a person within the office, he had to either go to the desk to tell the respective person the message or do it through the phone.
However, one problem with this is that the message might get distorted when passing from one person to another. Furthermore, when passing a message by word of mouth, there is no written evidence of what was said. As such, it would be very difficult to track the agreements made within the 2 parties later on.
Another way people used to communicate within organisations without the Internet were by passing memos. They would simply write a memo with their intended message to their colleague and leave it on the person's desk or in-tray. However, these memos give a person excessive paperwork and very often, the person's desk will be filled up with memos. As a result of this, these memos very often get lost and thus lose its credibility.
Companies also had a hard time communicating with...