My vision is that of a public service (traffic police) with a performance culture, client-focused (Public) and results oriented (more organized economy) and to decide and examine its current performance in terms of efficiency and effectiveness, and according to the current performance situation, we will try to determine the factors that leads to this situation and also the means to recover or maintain such situation.
Where are we now?
Many pubic servants are unclear about what the overall objectives are and just what is expected of them.
Just to concentrate on traffic police performance, lets first explain the meaning of performance. Job performance ( ) is measured as the quantity and quality of tasks accomplished by an individual or group. This definition urges us to know what factors determine individual performance.
In answering this question, the following individual performance equation is a good starting point:-
Performance = Ability x Support x Effort
We have to handle each of the above three elements, to identify the current points of weakness and strength in traffic police performance and determine whether there is a current inefficiency and/or effectiveness or not.
Ability establishes an individual's capacity to perform at a high level of accomplishment. By examining this factor on traffic police soldiers and representatives, we may find that many of them lake the appropriate and effective ability to work in police.
I believe that many of them are doing their work in a careless way, a way that no one feels responsible toward his work.
You can say they are working under pressure and stress of their superior, where, fear and expectation of punishment and insulation is the only dominate on their behavior which in return affect their performance, so they pretend that they are doing their work by checking the...