Enterprise Content Management

Essay by tilirs01University, Master'sA+, December 2014

download word file, 22 pages 0.0


Professor Owens

November 10, 2014

Project Outline and Requirements (Week 1)

Organization Description

Content-R-Us (CRS) is a company which offers its customers management solutions that are structured to their individual situation and business environment. CRS is focused on being the partner of choice for the leading business, education, and government enterprises by helping them create the most innovative and reliable management solutions. The consulting staff along with a few administration staff will meet with a client to get what the customer requires and what systems they have in place at the initial consultation.

CRS has been in business serving their clients for over 17 years from its Dallas headquarters and currently employs 150 employees, which include 50 consultants. Over half of the employees operate from a remote location with most working from their homes and via an Internet-based connection to the home office.

Content Requirements

CRS is very motivated and qualified to help their clients find the management solutions to enable their organization to grow exponentially, however they are having a hard time managing their own data/content during this time of exponential growth.

The organization has made an assessment of its needs and the conclusion calls for an outside consultant which can target and develop an effective Enterprise Content Management (ECM) and Data Governance Policies and Procedures Manual to enable the organization to greatly enhance its management of important company data.

Resources have been allocated as well as some key goals have been set:

Assess the current enterprise information infrastructure and content management processes for the organization.

Establish process for the future content management.

Plan and layout the enterprise information infrastructure for the organization.

Gauge the data governance policies and procedures of the organization currently in place.

Establish preferred data governance policies and procedures.

"It's important to know what...