This essay is about a case study for Industrial Orgnizational Psychology.

Essay by operaboyUniversity, Bachelor's December 2003

download word file, 5 pages 3.6 1 reviews

Title: Finding motivation through job satisfaction


The Resident Assistant position on campus requires a lot of motivation, which can be accomplished through job satisfaction. The integral parts of RA job description are organizing social activities such as get-togethers, playing games, providing students with psychological support; such as acting as mediators in case of conflicts and most of all being a friend. RA's are expected to take active part in the Orientation Days in cooperation with management. Management could make employees satisfy with their job by showing appreciation, recognition and encouragement.


The UHB Student Housing Resident Assistant Program is a peer support project for the purpose of improving the physical and psychosocial conditions in all the student halls. The RAs are basically expected to create a buffer zone between the administration and the students' accommodating in all the students' halls.

Their mission is to improve the psychosocial and physical quality of student housing's life, encourage and ensure abiding by the rules and regulations.

There are four students' halls on the UHB campus. Each hall has varying number of Resident Assistants depending on the number of students. All RAs have received both theoretical and practical psychological training tailored for their job requirements. The practical psychological training focuses mainly on effective communication skills and assertiveness, which are based on true cases reported by RAs. Superior to the RAs there are four Senior RAs, who are the mentors for RAs. Superior to SRAs are two housing managers. The managers are subordinate to the director of Students housing. Finally, the director of housing is accountable to the vice chancellor.


The story happened in one of the student halls--Kahuna Hall. Which has men's section and women's section. Each section has two wings, A wing and B wing at girls side and...