B820 TMA 01
December 2003
To: Paull Robathan
Submitted by: Kerry Sheehan
CONTENTS PAGE
1
EXECUTIVE SUMMARY 4
PART A 6
ENVIRONMENTAL ANALYSIS 6
STEP ANALYSIS - 1995 6
THE BUSINESS ENVIRONMENT 8
STRATEGIC SPACE 8
THE ATTRACTIVENESS OF THE BUDGET AIRLINE SECTOR 10
COMPARING MEASURES OF ATTRACTIVENESS IN THE BUDGET SECTOR 12
Analysis of Demand and Competition 12
Financial Analysis 12
Industry Specific Modelling 13
SUMMARY 13
PART B 15
EASYJET'S STRATEGY 15
DELIBERATE V. EMERGENT STRATEGY 16
COMPETITIVE ADVANTAGE: 16
Industry Participation 17
MEASURING SUCCESS 17
DEVELOPING SUCCESSFUL STAKEHOLDER RELATIONSHIPS 18
Operating successfully in the competitive environment 19
Maximise Revenue: 20
Maximise Load: 21
Minimise Costs: 22
THE CHALLENGES AHEAD 23
SUMMARY 26
REFERENCES 27
EXECUTIVE SUMMARY
It was the finding of this report that the budget airline sector in Europe was attractive to the potential entrants in 1995. However during the remainder of the decade it has proved that the opportunities and attractiveness diminished to the extent that the industry was ideal for acquisitions or indeed mergers.
Table 4 on page 12 summarises the difference between 1995 and 1999 after consideration of the macroenvironment, competitors and financial modelling.
Furthermore it was concluded that Stelios based his strategy for easyJet around that of Southwest Airlines with a keen focus on:
Cost focus
High customer satisfaction
Brand awareness
Careful consideration was also given to the individual appeal and entrepreneurial skill of the founder himself. To the extent that he was the main asset to the company during formative years but post 1999 could become a source of concern to potential investors.
The conclusion is that easyJet have positioned themselves well in 1999 to face the challenges of the new millennium but will require professional management and a refocus on core values to offer accessible service to an ever demanding,