GROUPS AND /OR TEAMS ARE THE ONLY SOLUTION TO CHALLENGES FACING ORGANISATIONS IN THEIR QUEST FOR EFFICIENCY AND EFFECTIVENESS. DISCUSS
A group/a team can be defined as people with complementary skills who come together with a common purpose, performance goals and a similar approach in reaching the organizational goals and objectives. Often the words teams and groups are used interchangeably, their difference is not so fundamental, though according to Handy (1993) there is one key difference between the two, he states that groups are made of a number of people who are thrown together to perform tasks and whereas teams consist of a number of people who are carefully selected and integrated to work together. A team can also be said to be a group of individuals who work together to produce products or deliver a service for which they are all accountable for. They share the goals. Their accomplishment is interdependent on each and every member, teams vary in size but are between 2-20 members Macgraw and Dunford (1987).
A team can be described again as a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable. Teams vary in that they can be temporary or permanent in a business structure depending on the needs of the organization. Murray et al (1996) states that the teams have the characteristics of joint accountability, common goals and interdependence.
Armstrong (2011:369,370) "Organisations consist of people working together, groups teams exist when a number of people work together or regularly interact with one another" He states that organisations consists of people working together with regular interactions to one another. Employees in groups have regular contact and interaction with each other because they share a common interest at work.