Fast Food Country

Essay by bwaldon22 July 2004

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Fast food workers take customer orders at counters or drive-through windows and serve food like hamburgers, fries or tacos and beverages to the customers. They pick up the ordered food items from the warming areas where they are put after being prepared or from coolers or other storage areas. They may do some of the packaging of food and beverages to be served, such as filling cardboard or paper containers with foods like French fries or onion rings. Fast food workers serve the foods and beverages to a customer, usually at a counter, and accept payment. They are also often responsible for cleaning tables, making sure condiments are filled, etc. Most fast food workers work only part-time. Depending on the hours the establishment is open, they may have to work late at night or early in the morning. They may also have to work weekends, holidays or split shifts. During rush hours (such as noon or suppertime), work may get hectic.

They spend most of their time on their feet. Job hazards include cuts, burns and wet floors. Serving demanding or irritated customers can be very stressful. Most employers of fast food workers prefer to hire workers they can train on the job. Training is generally short in length and does not last more than one month. A pleasant personality is important, because these people make a big impression on the customers they serve. They must

be able to work quickly to serve food in as little time as possible. The ability to handle money and count change correctly is also very important in this occupation.

The book, "Fast Food Nation," by Eric Schlosser, tends to raise interesting as well as controversial points about the fast food industry. In the introduction, Schlosser begins the story with a reference towards a...