Flight attendants try to make flights comfortable and enjoyable for passengers. Before the plane takes off, flight attendants instruct all passengers on the use of safety equipment, either by playing a video recording or demonstrating its use in person. They also ensure that seatbelts are fastened, seats are in the upright position, and all carry-on items are properly stowed. A flight attendant's most important responsibility is to help passengers in the event of an emergency. This responsibility ranges from reassuring nervous passengers to performing first aid and evacuating passengers. Flight attendants also answer questions about the flight, attend to passengers with special needs, and help anyone else needing assistance.
The researcher conducted an interview to a flight attendant, who shared her knowledge about this glamorous and exciting career. The professional mentioned the educational requirements that are essential to become a crew member. Flight attendants need to have at least a high school education.
However, airlines increasingly prefer to hire applicants who have a college degree, a broad education is important to allow flight attendants to cope with the variety of situations they will encounter on the job. Beginning foreign language studies in high school will open up the possibility of working on international flights later. One important variable is the ability to effectively communicate in English if you work for a United States Airline. Flight attendants must deal with emergency situations in which effective communication is imperative, as well as the ability to think clearly and logically, especially in emergency situations, and they also must be able to follow instructions working as team members of flight crews.
Echaore (2010) indicates, airlines in the United States require flight attendants to be U.S. citizens, have permanent resident status, or have valid work visas. In general applicants must be at least...