Management is creative problem solving. This creative problem solving is accomplished through four functions of management: planning, organizing, leading and controlling. The intended result is the use of an organization's resources in a way that accomplishes its mission and objectives (Higgins, 1994). The nature and work of management involves effectively applying these four functions to achieve organizational success. The purpose of this paper will be to explain the four functions of management as it relates to my department. It will describe how these functions are applied to my department, my supervisor, and my current position.
Planning is the first required step in my department's management process, as without effective planning you cannot effectively organize, control or lead your fellow employees. All levels of management are applying these functions in some way or form. The question is how well and how far are they doing it? There is always room for improvement in any organization and finding effective ways to manage is the beginning of a successful future in business.
The four functions of management as it relates to my department is used diligently in maintaining structure and receiving positive results. Planning is used as a tool to help identify potential opportunities and threats as well as reduce long-term risks. With the advancement of business technology, this process helps deal with organizational change that is expected. Planning is also used to more effectively establish goals and objectives for long-term success and ensure that the department channels all its resources toward the desired results.
Organizing helps management develop a strong team of employees to provide overall customer satisfaction. This allows employees to work together efficiently by maintaining a consistent flow of departmental procedures. Teams are established based on experience and/or expertise of the job so that the customer's needs and organizational goals...