hackney report

Essay by surferyork123University, Bachelor'sA, November 2014

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In this report, I will be assessing the potential for cultural and heritage tourism within the borough of Hackney. I will support my findings with theoretical models and research. Hackney is a diverse and multicultural borough within London and is one which has undergone massive recreation in the recent years. Hackney used to be known as an area which had high crime rates and massive social problems, however over the past years, parts of Hackney have gone through major developments and is now very fashionable with a thriving artistic scene in the south of the borough. The borough is also known for its wide green areas with Hackney Marshes (88 football pitches) being the most famous. Hackney recently become the hot spot for tourists and locals as the 2012 London Summer Olympics took place. Many of the big events occurred nearby the Olympic Stadium, VeloPark, as well as the media building.

Stamford Hill has the largest Jewish community in London and Europe, which provides the borough with a very different cultural experience for its tourists to visit and experience the diversity which cannot be found anywhere else in Britain or Europe. Throughout this report, I will be assessing the service qualities of various tourist destinations and other visitor services which are available for tourists.

Assessing Cultural and heritage resources (300):

I have reported my findings from the trip I took to Hackney and noticed that Hackney has various historic and cultural areas. There is a range of historic and archaeological resources currently available in the borough, I have listed the top attractions in the table below which I noticed whilst at the borough. Upon completing my research, I found out that Hackney also has untapped resources that could potentially play an important part in cultural and heritage tourism.




Untapped Resources

Hackney Historic Building Trust

Hackney Museum

London fields

Landmark Hotels

Victorian Music Hall

The building Exploratory

Hackney Marshes


Tower of church of Saint Augustine

Hackney Picturehouse

Hackney City farm

Hackney Town hall

Geffrye Museum

Victoria park

Sutton house

Hoxton Hall

Hackney Empire

East London Art Walks

Hackney has many untapped resources that could play a vital part in the development of its cultural and heritage tourism if they were developed and rehabilitated. By personally visiting the borough and researching, I found that there are not a lot of landmark hotels present within Hackney which is something that needs to be present if they were to develop as a cultural and heritage tourist area. There were hotels present in the borough ranging from ratings of 1 star to maximum 3 stars. However, they were not well known and the customer services were very poor in most of the hotels. Conducting my research, I also noticed that Hackney did not have many cinemas in them for young tourists. The main cinema present currently in the borough is "Hackney Picturehouse".


Resource Hierarchy:

There are many reasons why tourists are drawn to visit an area; some are to experience the cultural heritage, some for its rich historical aspect and some even for the artistic side of the area. Well Hackney falls under all these features as it is a borough that has many cultural influences and benefits from diversity. Hackney is home to more artists than anywhere else in Europe, the borough benefits from a beating mind of creativity. From the digital businesses that form tech city to the contemporary fine artists that are breathing art and life into the industrial sites within Hackney Wicks and Shoreditch. The art scenes can be experienced and visited through the galleries, exhibitions, performances and shows that are scattered all over the borough. By personally visiting the area, I didn't know where to look in terms of art; there were over 600 individual venues that host the work of many artists. So in terms of creativity, hackney is by far the best borough that expresses this. I have categorised the attractions in Hackney into 3 subcategories as shown below.

Flagship Attractions

Attraction tourists learn about after arrival

Local interest but not tourist attraction

London Olympic Park - conversion Queen Elizabeth Olympic Park

Hackney museum

Dalston square event

Geffrye museum

Broadway market

Victoria Park

London fields Lido

Hackney Marshes

Hackney City farm

Sutton House

Hackney Empire

An assessment of service quality:

In this section of the report, I will be assessing the service quality of the main top visitor attractions available in Hackney. I will be assessing the attractions using the factors below:

Are the visitor attractions designed to educate and engage visitors?

Are exhibits visually appealing and interactive?

Are sites accessible to the public?

Are attractions open daily or only occasionally?

Are there organised tours and printed maps easily available to tourists?

Are attractions easy to find?

Can they accommodate visitors?

After assessing each of the visitor attractions using the factors above, I will be able to give an accurate opinion on whether Hackney has potential for tourism.


Opening hours

Disabled Access

Organised tours and printed maps

Exhibits visually appealing + interactive

Olympic Park conversion Queen Elizabeth park

Opens July 2013.

The park will have blue badge parking spaces, accessible toilets, accessible changing facilities, wheelchair accessible baby changing facilities, sound reinforcement system (induction loop), wheelchair accessible viewing spaces,

Hackney Museum

Tues, Weds, Fri: 9.30am - 5.30pm. Thur: 9.30am - 8pm, Sat: 10am - 5pm. Closed: Sun, Mon and Bank Holidays.

Upon visiting the museum, it is on the ground floor, and is fully level, with level access.

There were disabled parking spaces at the front of the building (on Reading Lane).

The museum also had a wheelchair accessible toilet.

Hackney Broadway Market

Over 100 stalls within the Market. Open Mon-Fri from 8am-5pm. Saturdays 9am-5pm. Sunday: closed.

Upon visiting the market, it is street level, wheelchair access is simply. However, did notice some cracks and damages to the street. Wheelchair parking also available on the opposite street.

Hackney PictureHouse

The cinema opens 15 minutes before the start of the first film each day.

A lift provides access to all levels of the building.

The venue also has special seating for disabled customers upon advance booking. The cinema does not have its own parking on site, but there are parking bays for blue badge holders across the road from the cinema. There is five accessible toilets available in the cinema (all fitted with emergency alarms)

An assessment of other visitor services (300):

In this section of the report, I will be assessing the basic elements that visitors expect when coming to Hackney, e.g. places to eat, transport, signage, parking, etc. I will state the variety of resources available in the borough, and assess the levels of service they provide.

Visitor services

Selection of places to eat?

Offer some variety of cuisine and prices?

Local restaurants that serve local food?

Local restaurants that serve local food?

Restaurants & Cafes

Visitor services

shops sell products that interest visitors?

Identifiable shopping district?

Visitors buy wide variety of products?

Are some products indigenous or locally made?


Visitor services


Discussion (500):


Hackney is poorly served by London Underground services: Only Manor House, located on its extreme north-western fringe on the boundary with Haringey, though Old Street sits only a few metres south-west of Hackney in Islington.

However, two London Overground lines serve Hackney: the North London Line crosses from west to east while the East London Line runs from Highbury & Islington and passes through Dalston Junctionand on south through Haggerston, Hoxton, Shoreditch towards destinations south of the River Thames, including Crystal Palace, Croydon, and New Cross.

Additionally National Rail's Lea Valley Lines also pass through Hackney, with stations at London Fields, Hackney Downs, Rectory Road, Stoke Newington, Stamford Hill, and Clapton.

It is proposed that Crossrail 2, the 'Chelsea-Hackney Line', would provide a direct Underground service to Hackney Central, Dalston and Homerton, although it is currently undecided whether this would be built as London Underground or main line specifications.

A busy sunset over Graham Road (with some contrails), Hackney Central (19 September 2005-3 days before the autumnal equinox)

[edit]London Overground

North London Line Travelling west to east - nearest London Overground stations are Dalston Kingsland , Hackney Central , Homerton and Hackney Wick

East London Line Travelling north to south - nearest London Overground stations are Dalston Junction , Haggerston , Hoxton and Shoreditch High Street

[edit]Lea Valley Lines

These stations are served by Greater Anglia:

Stamford Hill railway station

Stoke Newington railway station

Rectory Road railway station

Clapton railway station

Hackney Downs railway station

London Fields railway station

Conclusion (200):