Hong Kong and Shanghai Banking Corporation Limited

Essay by ashhaha2002University, Bachelor'sA+, March 2009

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Hong Kong and Shanghai Banking Corporation Limited

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Table of content

Abstract ………………………………………………………………………………………….3

Introduction……………………………………………………………………………………....3

Managing diversity………………………………………………………………………………3

Embracing diversity in HSBC…………………………………………………………..3

Typical corporate culture………………………………………………………………..4

Realize the importance of diversity in HSBC Group………………………………….5

Hiring process…………………………………………………………………………………….6

Training and development ……………………………………………………...………………7

Compensation ……………………………………………………………………..……………..9

Benefits……………………………………………………………………………...…………...10

Works cited ……………………………………………………………………………………..11

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Abstract

This study investigates the importance of diversity management in HSBC. According to the HSBC, the corporation will never underestimate the importance of local knowledge. They embrace multinational employees with four of United Nations official languages. In the recruitment process, potential candidates need to go through five steps of assessment to qualify for the positions. There are specific training modules such as diversity awareness, disability awareness and LEAP to orientate the new employees for adopting the new environment. The findings in compensation and benefits for HSBC employees comprise of employee assistance program and preferential rates on a range of HSBC products.

Introduction

The HSBC Group evolved from the Hong Kong and Shanghai Banking Corporation Limited, which was founded in 1865 in Hong Kong with offices in Shanghai and London.

The group expanded through offices established across the globe. The corporation provides customers with a full range of personal financial services, including current and savings accounts, mortgages, insurance, credit cards, pensions and investments. HSBC believes that a fully understanding of local cultures and people which in turn treating employees with respect and achieving the global business goals to deliver a truly world class brand in the banking industry.

Managing Diversity

Embracing diversity in HSBC

HSBC manages diversity in its operation of more than 76 countries in many ways. In the multicultural workforce with 280,000 employees at HSBC, it is essential for employees to have the ability to understand and accept cultural differences to reach business objectives. Of the six official languages of the United Nations,