Human Resource Portfolio

Essay by amandachenUniversity, Master'sB, April 2010

download word file, 25 pages 0.0

Table of contents pages

1. Introduction 2

1.1 Natural of position 2

1.2 Job Description 3-4

2. Recruitment Procedures 5

2.1 Objectives 5

2.2 Advertisement 5-6

2.3 Recruit Agencies 6

3. Selection Procedures 7

3.1 Objectives 7

3.2 Selection Procedures 7

3.3 Interview 8

3.4 References check 8

3.5 Offers/rejects of employment 9

3.6 Induction 9

4. Performance Management System 10

4.1 Objectives 10

4.2 Steps in managing performance 10

4.3 The Performance Appraisal 10-11

4.4 Reward and Recognition 11

5. Remuneration management

5.1 Objectives 12

5.2 Pay Remuneration 12

6. Good governance in HRM 13-14

7. Conclusion: Overall Evaluation and Learning 15

References list 16-18

Appendix 1 Sample Interview Questions 19

Appendix 2 Sample Unsuccessful Letter 20

Appendix 3 Sample Offer Letter 21-24

Appendix 4 Draft Contract of Employment 25-31

Introduction

The Four Seasons Hotel is a leader in the hotel and hospitality industry that specializes in the development and operation of luxury hotels for others (Fourseasonhotel.com,

2009). During the last few years, the Four Seasons Hotel has been awarded the best hotel and one of the most comfortable hotels in Australia (FSH.com, 2009). Beside many different departments work together and achieve an excellent effort that builds this hotel success, human resource management plays an important role in he hotel. There has a human resource Golden Rule which stipulates that

'One should treat others the way they wanted to be treated themselves' (SKM, 2009, p. 7). The firm believes in the fact that people make the strength of the company, the basic human needs stays the same all over the globe and also people need respect, care and thoughtfulness. When the organization takes care of its employees as its own the employees takes care of the organization in return. An example of how this golden rule is implemented is...