Human Resources Roles and ResponsibilitiesThe role of Human Resources Management (HRM) is changing and evolving at a pace never seen before. HRM is defined as "the policies, practices, and systems that influence employees' behavior, attitudes, and performance" (Noe, Hollenbeck, Gerhert, and Wright, 2003, p.2). In today's high-performance, competitive workplace Human Resource management is changing in response to trends in globalization, technology, diversity, e-business, and ethics.
Over the past decade HRM has a new face and the HR function is quickly gaining leverage as they help organizations deal in change management, business strategy, customer service, brand recognition, employee retention, in order to gain and sustain a competitive advantage on the competition. Human capital, an organizations employees, is the only, "Real sustainable competitive advantage" (Bundy, 1997) that an organization possesses. As such, HRM is called on to apply, "New approaches to work process design, succession planning, career development and inter-organizational mobility" (Bundy 1997).
GlobalizationA recent study by conducted by Development Dimensions International, experts in organizational recruitment and development, reveals that HR is valuable in facilitating the development of human talent from across both geographic and cultural boundaries. (Rioux, Bernthal, and Wellins, 2007). Roles of HR professionals in a global environment include recruiting high-quality employees, employee retention, and leadership development.
The global marketplace and global economies are imperative to organizations who wish to expand market share and reduce operating costs. HR department roles include a profound understanding of and implementation of policies and procedures which will complement international labor laws, cultural differences, and the creation of a corporate culture.
TechnologyHRM professionals are embracing and taking advantage of today's improved technology to add value to their department. In effect one of the roles of HR is, "Managing the implementation and integration of technology through improved staffing, training and communication with employees" (Bundy, 1997). Organizational...