An efficient manager uses organizational behavior tools to understand and work with the psyche of individuals, using the resources available to create a lucrative work environment and a successful company. These tools in the arsenal of a well-informed manager include the use of various people skills (hard & soft) to bring out the best within the individuals working for their organization. Today's manager needs to use these skills in harmony to achieve the objectives of their company. The illustration of good use of these organizational behaviors by Southwest airlines to stay on top of business highlights its impact for achieving success. The metamorphosis of these companies to become "The High Performance Organization" takes them to another level, with good application of these organizational behavior principles. When managers use these principles to create a better team force, which achieves the desired objectives and goals, it emphasizes the fact that organizational behavior is an important tool for today's workplace and organization.
Importance of Organizational Behavior
Organizational behavior is the study and application of knowledge about how individuals and groups act within an organization. Its purpose is to build better relationships, by achieving human, organizational, and social objectives. The effects of organizational behavior are complex because of the combination of four concepts: anthropology, sociology, psychology, and political science, which help to define methods used by managers to understand the reasons why individuals behave differently at a workplace. Organizations are social systems, with interpersonal relationships involved in innovation, planning, implementation, evaluation, and the production of goals, utilizing human resources. The goal of any organization is to increase profitability, improve growth rate, and innovation, while introducing new values and culture into the organization. Ideally, in order for an organization to remain competitive, it must have maximum quality, minimum costs, and be able to consistently...