Information Technology Roles

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Information Technology Roles



January 11, 2009

Professor Shirlee Martin

University of Phoenix


Information Technology Roles

Information technology (IT) has change for the last 20 years, and jobs in this field incredibly have increased in the last six years (Lee, 2006). Rainer and Turban (2008) mentioned that IT jobs are very strong today. In addition, from 2002 to 2007 around 70,000 jobs in the IT field were created (Rainer and Turban, 2008). Does not matter what position a person holds in the IT department, it is very important for the success to the company. There are many positions where an individual can have an opportunity to develop in the IT field. Three of those positions that will be discuss ahead are the Chief Information Officer (CIO), Webmaster, and Project Manager.

Chief Information Officer (CIO)

The CIO is the highest position in the information systems (Rainer & Turban, 2008).

Holmes (2006) informed that the roles of the CIO have change since information technology has become an important part of any business. The CIO is responsible for the process standardization of the company (Qais, n.d.). The CIO needs to find the right strategies using IT to reduce the cost of the company. For example, the CIO of a company needs to standardize the operations programs, and make it user friendly to reduce the cost of training across the company.

Qais (n.d) informed that the CIO roles are the followings.

Lead the IT department. The CIO will organize the functions to serve the company, and will involve managers to look for ideas on how to improve the process.

Managing the company's applications. It is important for CIO to be up-to-date with the latest application to improve the information system of the company.