Cultural growth in the twenty-first century has heightened the
emphasis on interpersonal communication in an intercultural
setting. As our world grows, expands and becomes increasingly more
interconnected by various technological advances, the need for
effective interpersonal communication among differing cultures has
become quite clear. Due to the advancement of technology in
today's world, a world in which some businesspeople are involved in
transactions with other businesspeople in faraway countries, the
call for knowledge of intercultural communication within this
setting has become a reality. Interpersonal communication is a
form of communication that involves a small number of people who
can interact exclusively with one another and who therefore have
the ability to both adapt their messages specifically for those
others and to obtain immediate interpretations from them (Lustig et
al, 1993). Although interpersonal communication is usually thought
of as being perf! ormed in small, centralized groups, a need to
broaden these groups and bring about a general feeling of cultural
awareness has become apparent.
To a certain degree, all communication
could be called interpersonal, as it occurs between two or more
people. However, it is useful and practical to restrict the definition
to distinguish those relationships that involve a relatively small
group of people, such as couples, families, friends, workgroups, and
even classroom groups from those involving much larger numbers of
people, as would occur in public rallies or among massive television
audiences. Unlike other forms of communication, interpersonal
communication involves person-to-person interactions. Additionally,
the perception that a social bond has developed between the
interactants, however tenuous and temporary it may seem, is also much
more likely.
Intercultural communication is a symbolic, interpretive,
transactional, contextual processing tool with which people
from different cultures create shared meanings (Berko et al,
1998). When we speak to someone with whom we share little or...