Knowledge engeering.

Essay by cheathouserUniversity, Bachelor'sA, May 2003

download word file, 4 pages 4.3

Knowledge engineering

Knowledge Management caters to the critical issues of organizational adaption, survival and competence in face of increasingly discontinuous environmental change.... Essentially, it embodies organizational processes that seek synergistic combination of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings.


In recent years the term knowledge management has been used to describe the

efforts of organisations to capture, store, and deploy knowledge . Organizations are interested in acquiring knowledge from valued individuals, and

analysing business activities to learn the lessons from successes and failures; such

captured knowledge then needs to be made available throughout the organisation in

a timely fashion. Most knowledge management activities are a combination of

business processes and information technology. As currently practiced,

knowledge management" is a broad-based activity:

1. Document management systems-

Allow workers to find existing documents

relevant to the task-at-hand. Essentially these are multi-source

search/information retrieval systems

2.Discussion forum systems-

Promote dissemination of knowledge within

communities of practice. Workers subscribe to forums relevant to their

interests, exchanging questions and answers, lessons learned and announcements.

3.Capability management systems-

Allow an organisation to "know who knows

what." Essentially, they can be thought of as databases of suitably-

structured CVs, and as such are implementable with off-the-shelf database


4. Lessons-learned knowledge base systems-

These are designed to allow workers to tap

into past experience, by storing that experience in the form of structured


To give a pragmatic approach to the issues and business parctices concerning knowledge managment, the three facets of the knowledge management task(capture, storage, and deployment)are elucidated as follows:-

1.Knowledge capture-

Is performed by a systematic knowledge acquisition process in which a conceptual model of aspects of the company's business domain is used to guide the capture of cases and...