Let it pour: A critical thinking case study

Essay by Katherine Cruz April 2004

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There is a growing problem that is facing all operations of the Faith Community Hospital. From administrative staff members down to the nurses and doctors, all personnel have lost the intent and scope of the vision. Faith Community Hospital's mission statement is as follows:

"With the foundation and commitment of our spiritual heritage and values, our mission is to promote the health and well-being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values."

The purpose of this case study is to address the different situations facing the management staff at the hospital and what actions should be taken to address the problems. When addressing these concerns, this case study will also tackle the organizational processes, ethical issues, and the communications systems utilized by the hospital staff.

Let it pour: A critical thinking case study


Currently, there are wide array of concerns that are plaguing the hospital's ability to run and maintain its daily functions.

These concerns have become so interwoven into the daily operations that the very stability of the hospital has become threatened. There are three major concerns that need to be addressed and are currently effecting the internal operation of the hospital.

The first major concern is the employees' inability to follow the rules and standards set by the hospital. Employees justify their actions by using their own personal set of opinions and standards, which they allow to dictate their individual routines at the hospital. They have single handedly set their own ethical and moral agenda, which they are pushing on to the patients of Faith Community in the form of how they are being treated medically. They have decided not to follow and uphold the mission statement...