About maketing research.

Essay by rprecaUniversity, Bachelor'sB+, December 2003

download word file, 1 pages 0.0 1 reviews

Marketing Research

Marketing research is so essential nowadays due to competition. In the recent years the market was the sellers market, therefore marketing was not so important, but now that it is the buyers market, marketing defiantly must be used.

Organizations more than ever must use marketing research due to competition, new products, and even if the business has not yet been established. It is very important to trget the cutomer need, therefore products may be created, tested and out in the market.

Target Customer's needs

*Accessibility

*Reliability

*Credibility

*Security

*Responsiveness

*Courtesy

*Competence

*Confidence

*Wide selection

*Value

*Prestige

*Guarantees

*Credit

*Comfort

*Privacy

*Technical advice

*Speed

All the above will come in action when the marketing mix are used:

*Price

*Promotion

*Place

*Product

*People

*Physical evidence

*Process

When dealing with customers, one must take into consideration to do research also on their competitors.

Who are the competitors?- market segmentation

- competitive forces

What are they doing?- performance

- current strategy

How are they doing it?- capabilities

- competitive advantages

why are they doing it?- structure, systems, skills and values

- commitment

- assumption

what are their future strategies

likely to be?- how will they react?

Research must be done on new products.

The new product will sell gradually, reach a peak and then descend due to:

a.the markets awareness

b.the markets acceptance of the product

c.availability of the product

d.uses and benefits or the product

the marketing manager will sell the new product to early adopters by printing advertisements in glossy, sophisticated magazines or any advertising medium where by early adopters are in touch.

Once the product has matured and the early majority starts buying it, the marketing management will print advertisements in magazines with more general appeal.

Ex: when personal computers were introduced to the market, they were advertised...