Essay by miss_loveC+, September 2004

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Executive Summary

Management Information Systems (MIS) is one of the key instruments for an organizations survival as it plays a critical role in the banking industry as it does in all other industries. It provides the management with the necessary information in a prompt and accurate manner that can assist them in making decisions, future planning and all other business functions. MIS will enhance the business' overall productivity and support the organizations overall goals.


" When Management Information System (MIS) was young, the holy grail at the heart of our discipline was" how do we [create and] develop information systems that deliver value to the users, on time, and under budget?" thirty years later this questions is still at the core of our craft. Is MIS a failed discipline? Have we gone on for almost three decades without making progress?"1

(Briggs, Robert O., Nunamaker, Jay & Sprague, Ralph, 2000:5-10)

In the beginning of twentieth century, revolution began in knowledge and information then accelerated gradually thereafter(2).

It became now the foundation for many new services and products where in 1974 applications pushed the limits of human ability. As information system, research advanced so did user expectations. And the question raised is how individuals, organization can adjust in order to leverage the delivery of information technology.(3)

The infrastructure of the information technology (IT) affords the base for an organization to construct its information system needed to complete the work and provide the employee with all the necessary information. However, management decisions regarding IT are very critical because it affects employees' productivity and performance and therefore, it may affect the organization's overall success. (4)

"[Across all industries] nevertheless, developing countries are increasingly deploying IT to solve their development problems. Lending by the World Bank for[ information technology] (IT) has been growing at...