Observations and Reflections
During my stay at the Asian Institute of Management (AIM), I was part of a 7-man management team. This team consists of 4 Filipinos and 3 Indians and we were going to be together all throughout our first year of studies. Our first project together was in Marketing where we had to create and develop a marketing plan for a chosen company. The group came up with an outline for the paper and we all started volunteering in pairs and triads to do the different parts. We agreed that each sub-group formed would have one Filipino and one Indian so that all of us will have a chance to see each other's culture. The group also discussed the timeline and the deadline for the paper and an agreement was made that we would all work to produce a good paper.
The sub-groups would meet every week to update the whole group on what was happening with their assigned part.
But not everybody would attend the meeting on time or not at all. It was always one of the members of the triad sub-group that was being delinquent.
A deadline for the first draft was already coming up and the content for the parts of the paper had to be compiled and checked by the whole group. When all the parts were collected, the part done by the triad was incomplete and sloppy. The three people in the sub-group looked at each other and started arguing whose fault it was.
I looked to the model of team effectiveness to determine which set of contingencies have hindered the performance of the group to produce a good paper. To determine the effectiveness of a team, group design, group dynamics, and environmental factors are the three sets of contingencies...