My Visit to China: Verbal and Non-Verbal communication.

Executive Summary:

The task given was to give a presentation and mix socially to a potential client in China and here issues were considered to ensure the trip to china is a success. In order to ensure the trip was a success all aspects of Verbal and Non-Verbal communication were considered. In relation to Verbal communication which is oral or written forms were discussed as well as Non-Verbal communication which relates to communication without the use of words (for example body language and Paralanguage. It was found that after all aspects of Verbal and Non-Verbal communication was considered that in order for successful communication there has to be a right balance of the and they must not contradict each other as this leads to poor communication. In regards to the China client it needs to be well thought-out that as they are foreign different non-verbal communication exists and to ensure the trip is a success these barriers have to be approached and solved.

Introduction

What is Communication?

The word Communication can be defined as 'the process of transmitting and receiving verbal and non-verbal messages that produce a response'; the communication is then considered effective if it accomplishes a reaction or response from the recipient. Communications main aim is to exchange information between a number of parties and this can be divided in to Verbal and Non-Verbal communication.

As communication is a Process it can be useful to generate a model for this to help and think about the processes and systems. The 'Communication model' is a perfect example to use to explain this.

(Source: Effective Communication (1991), HA Murphy and HW Hilderbrandt)

As shown in the above diagram the communication process has five elements.

Sender-Encoder:

When a message is sent you are the writer or speaker. This person will try...