As the world changes very fast day by day, people tend to work harder and that leads to their requirements of good services for relaxing afterwards. Tourism starts to grow rapidly from this situation.
Many operations take this advantage to open travel and tourism related organisations. In order to have a successful business, like any other industry, tourism industry require a well-educated and skilled manager, alongside an effective workforce.
On the other hand, to enhance the performance of an organisation, appropriate management theories and leadership styles should be applied. There should be suitable and correct quality control techniques to be used in order to maintain the excellent operation of the firm. These can help the modern managers to better understand their roles and to improve the effectiveness of their performance.
I.Management theories1. Scientific ManagementThe author of this management theory is Fredrick Winslow Taylor. He was known as the ÃÂÃÂfatherÃÂÃÂ of scientific management.
In 1911, a book named Principles of Scientific Management was published under his job. The philosophy of Scientific Management is based on the following basic principle: using scientific methods to define the ÃÂÃÂone best wayÃÂÃÂ for the job to be done. This could finish by putting the right person on the job with the correct tools and equipment; having a standardised method of doing the job; and providing an economic incentive based on output to the workers.
According to Taylor, there are five principles of management, which are:1. Replace the rule-of-thumb method2. Scientifically select and train the workers3. Cooperate with workers to ensure the general performance4. Equal work between management and workers5. Right job for right peopleAfter Taylor, Frank and Lillian Gilbreth applied and developed the scientific management. They focused on increasing worker productivity through the reduction of wasted motion and developed the micro chronometer to time worker...