organisation and behaviour

Essay by mikwamiCollege, Undergraduate March 2014

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MICHAEL KWAMI

STU26482 MODULE 3 ORGANISATION AND BEHAVIOUR

NAME: MICHAEL KWAMI

STUDENT NUMBER: STU 26482

MODULE TITLE: ORGANISATION AND BEHAVIOUR

DATE OF COMPLETION: 13 FEB 2012

INTRODUCTION

My choice organization for this report is the Ghana Army (GA) which is my current employer. The Ghana Army (GA) is part of the Ghana Armed Forces (GAF) tasked with the role of maintaining the territorial sovereignty of Ghana as well as internal security.

Tarmac Quarry Materials (TQM) is one of the business units under The Tarmac Group. TQM has three main business units; Buxton Lime and Cement, National Contracting and Concrete aggregates and asphalt. TQM's products are; ready mixed concrete, asphalt, aggregates, lime, cement and contracting services.

1a. The GA has a matrix structure, (functional and geographical structures). It is divided into units (departments) with each unit carrying out a specific function. Some of the units are; infantry, reconnaissance, psychological operations, engineers, medical, pay/finance etc.

Each unit is headed by a commander (manager) who is accountable to the next superior commander in the hierarchy. The GA has a tall bureaucratic hierarchal structure and Communication flows from top to bottom along clearly defined lines of communication. At various level of command are teams set up for particular tasks. This structure affords the GA with certain advantages. The overall effectiveness of the GA is enhanced, operating as a complete system with each unit pursuing its key function. In addition, individuals working with other specialists are able to enhance their expertise. Specific responsibilities are given to particular specialist unit's thus increasing efficiency and reducing wasteful duplication. However, the tall chain of command hiders timely flow of information within the GA. It hinders movement of individuals and their particular expertise between units. There is a high level of bureaucracy for example; a simple...