There are several important terminologies and concepts related to organizational behavior for managers to gain an understanding and to benefit the workplace. These concepts and terms include organizational behavior and culture, diversity, communication, business ethics, and change management.
Organizational behavior is the observation of a single person or a group in an organization. In organizational behavior understanding individuals as well as group behavior, interpersonal process, and organizational dynamics are important (Schermerhorn, Hunt, & Osborn, 2006). If a person can understand organizational behavior and the interconnectedness between the workers, the company, the product, and the consumer then his or her company will be more successful. However, organizational behavior is a complicated mixture of concepts and as such has many parts that require their own interpretation.
One of those concepts is organizational culture. Organizational culture "is the shared beliefs and values that influence the behavior of organizational members" (Schermerhorn, Hunt, & Osborn, 2006, p.
9). Companies and organizations all have traits and ways of doing things. The matter in which employees act, talk, dress, and express themselves are examples of organizational culture. No two organizations have the same culture. One example of organizational culture within my organization is the dress code policy, business casual.
Another key concept in the understanding of organizational behavior is diversity. A group of two or more people with different characteristics such as race, sex, ethnicity, and religion can be defined as diversity. (Hitt, Miller, & Colella, 2006) Diversity relates to us within our organizations and each individually in a different way because of our gender, race and age. Within my organization the diversity is so immense that understanding everyone can be very complicated. In our company the range is from about 18 to 60 years of age. Our jobs are composed of many different educational backgrounds, ranging...