In this paper the author will discuss several key concepts and terminologies as they relate to organizational behavior, organizational culture, diversity, communication, organizational effectiveness and efficiency, and organizational learning.
What is organizational behavior and why is it important? Organizational behavior is a concept or tool for businesses striving to meet the needs of its employees while understanding the impact of the individual on an organization's behavior. Formally defined, organizational behavior--OB for short--is the study of individuals and groups in organizations (Schermerhorn, 2003, pg. 2). What do workers want? What are their concerns? The answers are not always the same and the methods of discovery are varied as well but some key responses that seem to be constantly mentioned are recognition for a job well done, job security, a balanced work and family life, and a competitive salary. There is a vital need for employees to know what their workers value, how they feel and change with them so as to keep the organization on the cutting edge of productivity and profitability.
It is because of that vital importance that employers should alter the way they have been doing things for so long. Procedures that may have worked in the past will not necessarily work in the future. The author thinks that it is important to say that just because something has worked in the past does not guarantee you success in the future. Research has shown, the top companies are adapting and doing what it takes to gain an edge (Schermerhorn, 2003, pg. 8).
One key component that gives your company or organization that elusive, sustainable competitive advantage is culture. What is culture? In essence, it is a soft, intangible element that deals with people, trust, leadership and passion. Basically, organizational culture is the personality of the organization. Why...