Organizational Behavior Terminology and ConceptsOrganizational behavior is the study of how individuals and groups act in organizations (Hitt, Miller, & Colella, 2006). By taking a system approach interpretations of relationships in individuals and groups as well as organizations are examined. The key purpose is to build better relationships. Some of the key concepts of organizational behavior are organizational culture, communication, diversity, along with business ethics, and change management (Flemming & Zyglidopoulos, 2008).
Organizational culture is the personality of an organization. In other words, organizational culture is a pattern of knowledge, beliefs and behaviors of an organization. The key concepts of organizational culture are to make sure the beliefs and values of an organization stay within that organization (Bateman, & Snell, 2007). Communication should be a key goal in any organization. Being able to communicate with everyone involved helps an organization remain successful (Flemming & Zyglidopoulos, 2008).
Communication is the sharing of information between two or more people to achieve a common understanding about a situation (Flemming & Zyglidopoulos, 2008).The
key concepts to communication is to make sure people work together and communicate with one another to make sure everyone has a clear and accurate understanding. Knowing where one stands with communicating with other people will help with communication skills. Communication is not one sided. Individuals on both ends of the message must completely understand the situation. The key concept is to make sure clear communication is present between everyone involved (Flemming & Zyglidopoulos, 2008).
Diversity can be defined as a characteristic of a group of people suggesting differences among those people on any relevant dimension (Hitt, Miller, & Colella, 2006). Key concepts of diversity are that an organization's success and competitive edge relies upon its ability to embrace diversity and understand what the benefits are. When organizations constantly evaluate and...