Founded in 1987 in Phoenix, Arizona, PETsMART, Inc is the nation's leading retail supplier of products, services and solutions for the lifetime needs of pets. The company operates more than 643 pet superstores in the United States and Canada as well as a large pet supply catalog business, and the internet's leading pet product website. PETsMART stores carry the industry's broadest line of products for every stage of a pet's life. Our unique products differentiate PETsMART from the competition and give customers new reasons to shop our stores. PETsMART offers exclusive products at good values, a proposition supported by our solid relationships with suppliers around the world and our cost-control initiatives. In addition, nearly all PETsMART stores feature pet styling salons that offer safe, quality pet grooming services, from full-service styling to baths, toenail trimming and teeth cleaning. PETsMART offers affordable education for puppies or adult dogs. In every store, PETsMART provides space for shelters to make homeless pets available for thoughtful adoption by PETsMART customers.
This program has found homes for more than 1.7 million homeless pets since its inception in 1994. PETsMART is the only pet care company that provides high-quality, affordable veterinary hospitals inside many of its stores. (Retrieved February 18, 2004, from http:// www. PETSMART.COM)
As you can tell I work for the nation's leading retail supplier of products, services and where the associates are pet detectives to find solutions for total lifetime care of pets. This is a brand new PETsMART, which currently opened up this month in Fontana.
Recently the scheduling of hours for associates have been cut dramatically causing inconsistent number of hours and schedules, unhappy associates, and low earnings. The associates are viewed as being extremely important to the company because we are the people that the customers associate with.