Executive summaryThe objective of our client project is to develop an operations plan addressing a real life operations management challenge the company faces. We first provide a detailed background of the company and identified one of the companyÃÂs crucial problems related to operations management. We then use a collaborative approach to prepare the technology analysis and solutions for the company. The technology analysis includes Product Technology, Process Technology as well as Enterprise Resource Planning. In product technology, we suggest that the company should use only the highest quality casting components to operate with optimum efficiency and without noise or vibration. We also believe that the management team must utilize the website to create awareness and improve companyÃÂs reputation in discussion of electronic commerce. In addition, we highly recommend that the company should establish an integrated information system like ERP and utilize resources to upgrading the old machines if it is economically viable.
Eventually, we briefly discussed the technology strategy and companyÃÂs financial situation with implementation of ERP.
Although the company had failed to stay competitive, we believe that with the right combination of technologies, it ones again will become the leading company in the propeller manufacturing industry.
BACKGROUNDOsborne Propellers is a local business that has been established in 1935 by Robert A. Osborne. Entrepreneurial spirit of the companyÃÂs CEO allowed this medium size venture to show good returns for the first twenty years in operation. By the early fifties, young and energetic Robert Osborne was able to establish positive reputation for the company in British Columbia as well as in Washington, Oregon and California. Robert Osborne came up with a mission statement for the business: "Osborne Propellers offers unsurpassed durability, quality and customer service in the production and repair of marine propellers for commercial, recreational and military vessels. Our...