In order for organizations to raise the performance levels within the organization, it is important for them to find strategies that will allow them to raise motivation among their employees. This is also a way to ensure that the goals and the objectives of the organization are being met. According to McNamara, PHD, (1999) "performance management can focus on performance of the organization, a department, processes to build a product or service, employees, etc." (p. 1). This paper will establish a performance management program and consider what matters most for measuring employee performance. Lastly, an explanation of the appraisal will be given to explain how it can be used in a variety of positions.
According to Noe, Hollenbeck, Gerhert, and Wright, (2003) "performance management is the process through which managers ensure that employees' activities and outputs contribute to the organizations goals" (p. 239). Organizations and managers need to determine first what matters most for measuring performance of their employees.
The most important measurement for an Instructional Assistant with the Spokane Public Schools would be how well the employee can communicate with staff members, students, and parents. This is an important aspect of this position and requires the employee to be able to communicate effectively with a variety of individuals throughout the day.
Performance Management Program
The performance management program is developed to open communication between employees and supervisors. Performance management has three distinct purposes; the first purpose is to help employees meet the goals and objectives that are set out for the organization. The second purpose is to help the organization retain and motivate employees. The last purpose is to help employees gain the necessary knowledge and skills in order to become successful in his or her job position. These steps allow the organization to maintain open communication throughout the...