Problem Solution: Riordan

Essay by gagemicheleUniversity, Master's March 2011

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Problem Solution: Riordan � PAGE \* MERGEFORMAT �11�



Problem Solution: Riordan

Riordan Manufacturing recently expanded the production facility to China. The organization had to look at hiring various individual from different countries because of competition. Therefore, the organization will have to tackle and overcome the cultural differences these employees bring. The paper will present the events of the situation at hand, followed by a summary of the stakeholder's perspectives, and end-state goals or Riordan. The benchmarking study will identify and analyze potential solutions for Riordan along with risks associated with the solutions. In the last sections, a justification exists for the optimal solution along with an outline for implementation.

Situation Analysis

Issue and Opportunity Identification

"The new facility has been retooled, inspected, and is in compliance with all existing licensing for the local regulatory bodies" (University of Phoenix, n.d., p. 1). However, the organization has one major issue, which is a shortage of Chinese workers.

This means the organization must hire technicians from Pakistan, India, and Korea; therefore, the organization will need to learn how to deal with cultural difference from three separate counties. This means that the cross-cultural issues may prevent the organization from meeting the production and delivery schedule. The organization's management team must develop a personnel plan that will create a "culturally sensitive work environment where all employees can work together effectively and efficiently" (University of Phoenix, n.d., p. 1). The plan must identify and address the culture's differences, which include holidays, traditions, customs, and beliefs.

Stakeholder Perspectives/Ethical Dilemmas

Riordan Manufacturing is not any different than other international company attempting to balance the cultural differences, and prevent the organization from delivering the end-user product. The stakeholders at Riordan play a vital role in the scenario because they have a...