This case study report is requested by Dr xxx, the lecture of managing communications technology in xxx University . The case study comes from course study guide of managing communications technology (2008). This report is due on 05th of May, 2008.
1.2Company backgroundTwo companies, Gretham Young (GY) and Jameson Business Systems (JBS) formalized their relationship and became a new company which is named Gretham Jameson Consulting (GJC). The new joint company is located in different cities in New Zealand with 145 employees on differing contracts, say, Auckland, Hamilton, Napier, Wellington and Christchurch. The other two overseas branches where are located in London and New York with total of 40 employees.
1.3Issues previewDue to GJC coalition, there are murmurs of discontent emerge on their ICT aspect. The different branches of location and company history made a strong impact on employees' technological skills, preferences, and attitudes toward ICT technology. In addition, other technological issues such as hardware/software upgrade, virus, security, ethical issue have to be in consideration.
1.4Objective/PurposeThe objective of this case study report is not only to identify the major issues facing the company now and in the future, but also give specific recommendations addressing the issues outlined in the case. The potential purpose of this report is to integrate the communication theory and ICT application with real communication practice in organization.
1.5 ScopeThis report fully focuses on the information which the case provided. The object of analysis is limited in various aspects such as geographically dispersed team issues, technological issues, technological skills/preferences and employee's attitudes toward technology etc.
1.6 LimitationsThe information of this case study report is based on books, free sources online and reading materials. The specific information is unavailable and can not be accessed. In addition, the recommendations section is out of financial and budget consideration.