Reports on FedEx Operations

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Reports on FedEx Operations :

FedEx: Leveraging IT for a Competitive Advantage

Submitted by :

Dharmendra Sharma

Geert Vandenberghe

ALI GHANNADAN

Na Du

Yaron Bartal

The main challenge on operations is from the market competitors.

UPS is the market leader for residential delivery service. Unlike FedEx, UPS outsourced their information systems development by forming strategic alliances with Open Market, Inc., IBM and Lotus (UPS, 2007).

DHL's express service links 120,000 destinations in more than 220 countries and territories with 500,000 employees. DHL is well known for their cheaper costs, the ability to offer freight and package shipping service worldwide, to areas such as Iraq and Burma (DHL, 2007).

TNT is mainly based in Europe, providing services such as postal delivery in the Netherlands and express post worldwide. TNT serves more than 200 countries and employs around 127,000 people. The company employs 48,000 employees worldwide and has a fleet of 43 aircraft and operates over 19,000 road vehicles (TNT, 2007).

With increasing competition, innovation in logistics management and transportation has become essential to maintain...