This report is based on the feedback received from students of the MBA program, regarding the course on corporate etiquette that was designed for them. For obtaining feedback from the students, a questionnaire was designed that provided exhaustive responses regarding the quality and usefulness of the course. The course was held on the 20th March 2006, at the ITM campus in Kharghar, Navi Mumbai. The course was held inside a classroom between 9.30 am and 5.00 pm.
A research problem may be defined as the situation that causes the researcher to feel apprehensive, confused and ill at ease. There are many problem situations that give rise to a research activity. For example, own experience or the experience of others may be a source of research problem. Another source of a research problem can be theoretical literature.
For a research activity to be successful, it is important for the research problem to be identified.
The research problem can be identified by answering the question i.e. what caused this research to be conducted. Once this question is answered it becomes fairly simple to identify the research problem and work on it.
The research problem in this case was the problem of feedback. A training course called 'Corporate Etiquettes' was organized for the students of the MBA program. A need was felt by the trainers and teachers to evaluate the usefulness of this course. The best way to evaluate the success of this course was to ask the students themselves, i.e. to get their feedback. This is how the research problem was identified in this case.
The process of research forms a cycle. It starts with a problem and ends with a solution to that particular problem. Therefore, the problem is the most important point around which the whole research activity...