Riordan Manufacturing is looking to integrate their existing human resource tools in use today into a single integrated application. This new system is long overdue and in order to implement a successful system certain criteria must be obtained. The first step in the process includes gathering information on the current and proposed system, setting the scope and goals for the project, and considering the projects feasibility.
Information-Gathering TechniquesA. InterviewsTo begin my research, I would take the interview approach. In order to conduct a successful interview I have create some interview criteria.
1.Determine who to interview2.Create interview questions3.Conduct the interview4.Document the interview5.Evaluate the interviewInterviews are often the best method to gather detailed information about people's impressions, experiences, ideas, and attitudes. The interview results will give a good base for information gathering.
B.Scanning the EnvironmentMonitoring the current operating procedures will give a great deal of information about the current system.
Observing everyday procedures gives factual information and allows verification of the previous interview data. Getting a firsthand perspective as well as backing previous interview research makes scanning the environment a reasonable information gathering technique.
C.Document AnalysisIn order to gather fully all the information possible, analyzing documents is a must. Organizations have countless documents and many of them pertain to the current system and are needed in the proposed system. These documents include requests for proposals, analysis of existing system, business plans, and procedures. In many cases, these documents are a key to business operations.
D.SurveysSurveys are a proven way to gather information from a large number of people. This allows for everyone involved having some kind of input in the information gathering process. Along with the ability to gather many of data using surveys, they also allow for the collection of this data fairly quickly. These surveys...