Review and Summary of Riordan's Mission and Vision and Strategic Objectives
"Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion" (Apollo Group Inc., 2004).
The Mission and Vision Statement of Riordan Manufacturing is four tier, concentrating on the company Focus, Customer Relationships, Employees and a Future Vision. The attributed discussed center upon the importance of a Quality Management Program, long-term relationships, innovative employees and sustaining future growth. By instituting "rigorous quality controls, and providing innovative solutions to customers with a responsive attitude, reasonable pricing" (The Apollo Group, Inc. 2004) can be maintained.
Total Quality Management is a strategic level objective for Riordan
The Six Sigma, leading edge R&D and exceeding ISO 9000 standards are what define the attitude and capability of Riordan Manufacturing.
Six Sigma is a "quality improvement program used for identifying and eliminating defects, waste and quality control problems in manufacturing". The goal of six sigma is hand-in-hand with that of Riordan's, to achieve the highest levels of quality. "A sigma is a statistical term for the standard deviation of a set of data, so six sigma refers to six standard deviations", with the "basic premise behind Six Sigma is that of a company can measure the amount of defects in a process, the company can systematically determine how to eliminate them, getting as close to zero defects, or perfection, as possible" (Beginners Guide Staff, 2005).
The principal of Six Sigma also involves every aspect of the organization, in order to be better able to meet and rise above the evolving demands of customers, marketing, and technology in a way that will benefit customers, shareholders and employees. Six Sigma...